PLEASE NOTE COVID-19 POSTAL SERVICES:
Due to the COVID-19 Pandemic, Australia Post have slower than normal postal times due to social distancing measures and less flights available. Please be patient this year for your parcels as these conditions are out of our control.
Please take time to ensure your shipping address is up to date on Paypal as well as your order. If you are ordering a bag as a gift and paying with money in your Paypal balance please insure you write the recipients postal address in "Notes to the Seller" section of Paypal as sometimes YOUR address will override the shipping address you provide on my website.
How long will my order take?
Project Ten posts to addresses in Australia using Australia Post Eparcel with a signature required on delivery. Packages should arrive between 5-7 business days after your order is placed. (in most cases earlier) Your orders are posted from Geelong (3215), Victoria.
Please understand once your item is posted, it is in the hands of Australia Post and out of our control. (Australia Post estimated delivery times) Please be patient during peak posting times and sale periods.
Standard Shipping is a flat rate of $9.95AUD within Australia. This will be added on to your purchase after the paypal payment screen when you are re-directed back to Project Ten.
If you require Express Post Delivery this is $14.95 for up to 4 bags within Australia, please ensure your postcode is in the Australia Post Express post network.(otherwise next day delivery is not possible) Please place express post orders before 11am Australian EST MON-FRI for posting on the same day. Weekend and Public Holiday orders will be posted the next business day. Express shipping will get to you faster, but I can not guarantee the next day.
EXPRESS POST SHIPPING
As Project Ten is a small business run by one Mum, from time to time in I will be turning off the Express Post shipping option so that I can spend some time with my boys. Thanks so much for your understanding.
Do we deliver outside of Australia?
Please contact me at firstname.lastname@example.org for an international shipping quote. As the bags are so affordable, the shipping is often more expensive than the bag so it is more economical to purchase multiple bags in this case.Shipping rates for New Zealand, Singapore, Hong Kong, are all loaded in the website so you can order away. Shipping to other countries is currently affected by COVID-19 restrictions and lack of flights.
*Please note the customer is responsible for any local taxes or duties*